Terms of Service

Last updated: March 2026

Orders & Payment

All orders require 50% deposit before production. Balance is due before delivery. VAT 15% applies. Accepted: bank transfer, STC Pay.

Cancellation

Before production: refund minus 10% admin fee. After production begins: deposit is forfeited.

Warranty

12-month warranty against manufacturing defects under normal use. Outdoor pieces require annual maintenance.

Governing Law

Governed by the laws of Saudi Arabia. Arabic version of all contracts prevails.

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